FAQ

If you have a question, first check our list of frequently asked questions below and if that does not cover it, send us an e-mail through the Contact page. This page, along with our Terms of Use, covers just about everything.

Site Registration

How do I register to post comments and contribute in the chat room?
Review the Terms of Use and register here. Please make note of the username and e-mail address you use. Check your e-mail – and your spam filter – for the verification e-mail, verify yourself, and you’re ready to go.

How do I log in to post comments?
Once you have registered, log in using the sidebar widget on any page (see image). You can check off the ‘remember me’ box, and then have your browser remember your username and password so you don’t have to keep logging in.

Note: Your browser may or may not be set to save usernames and/or passwords, we are unable to help you with those issues. If you check off remember me, and have your browser store your username and password, you should be able to come and go without having to log in, but other people with access to your computer will be able to get in too.

My “assigned” password is terrible, can I change it?
Ensure you are logged in and go here. Scroll down and enter your new password in the New Password section and hit the Update Profile button on the bottom of the page. That’s it, the change is immediate.

Can I change my e-mail address for the daily e-mail?
Yes. You can change the e-mail address where your daily e-mails are sent by clicking on the Update Your Profile link at the bottom of any e-mail you receive from us.

If you want to change your e-mail address associated with posting comments on the site, ensure you are logged in and then go here to update your e-mail address. (It’s the same place you update your password.)

I forgot my site password, what do I do?
Click here to reset it. You will need to know your username you used when registering. Follow the instructions provided. You will be sent e-mails with instructions, check your spam folder for those e-mails. If you have some sort of verification demand service for your e-mail address, we can not help you. Do not create a second account, it will be deleted with no warning.

What if I forgot my site username?
You’ll have to contact us, but you must know the e-mail address you used when registering.

Listening to the Radio Show

How do I listen to the radio show online?
Click on the play button in the sidebar near the microphone. You should click on the Windows or Mac versions, depending on your operating system. Go to the Listen Live page to listen and participate in the chat room.

I hit play, but I do not hear the show. What do I do?
Unfortunately, we are unable to troubleshoot specific computer system issues. Chances are, your computer’s sound is muted, the sound on your speakers is turned down, or you are expecting to hear sound from your speakers or headset and your computer is not set to deliver sound through the peripherals.

How do I listen to the show live on my smart phone?
You can listen to the show using a mobile device and the radio.com application. Apps are available on the App Store and Google Play. Just search for NewsTalk 1080 or WTIC.

Is there a podcast so I can listen to the show later? How about iTunes?
Podcasts of Jim’s show are available online right here. There has been occasions where they stop posting them occasionally. If you have problems with podcasts, you’ll need to contact WTIC.

Chat Room

How do I participate in the chat room?
Head to the Live page to contribute to the chat room. This application will be in BETA for the foreseeable future, as all chat rooms are resource hogs and we need to ensure the site is able to deliver content to visitors as quickly as possible. At this time no registration is required, but that may change in the future.

Are there chat archives?
Sort of. The last 300 messages are available.

The chat room is not working. What do I do?
Occasionally we will experience network issues or system outages. Relax, there is nothing that you or our team can do to get it fixed immediately. Why not listen to the show, and if you need to multitask, read the most recent posts and leave some comments!

Video Feed from the Studio

Why is the video not being shown?
Jim will either have the video on, or off. It all depends on the day.

I see Jim on the uStream video feed, but I can not hear him.
Jim has the ability to turn on or turn off the audio feed from the video stream. Sometimes it is on, sometimes it is off. To listen to the official live feed from the show, click on the play button in the sidebar.

Can you turn on the uStream video feed and have Jim’s voice, the sound bites and the callers all play on uStream?
No.

Other FAQs

Why do you limit comments to 75 words or less?
For a variety of reasons, but honestly we do try to read the comments and we have very little time – if any – to read them. Brevity is the soul of wit. Comment on the post, but please don’t create a post yourself. The comments section is not a place where two visitors can have a conversation about the post either.

How do I contact Jim, Steve or one of the other contributors?
The only way to contact us is via the contact page. We get too many e-mails to answer personally, but we do try to read them all. Sending an e-mail directly to any e-mail address you may have will not be read at all. We encourage you to use the comments section to comment on posts. If you send us an e-mail commenting on a post, we’ll read it, but don’t you think it would be better if a few hundred people read it?

When I try to participate in the current poll, it says that I have already voted but I have not. What is wrong?
The poll is set up to accept one vote per computer. It does this by allowing one vote per IP address per poll question. We also place a cookie on your computer when you vote as a double check. With that information in mind (cookies and IP address) if you are trying to vote from an internal business network, you may have an issue voting. If you are an AOL user, you may have an issue voting. If your computer does not accept cookies you may have issues voting.

You can try to clear your browser cache, closing the browser and trying again. Or try another browser like Firefox. It may help.

I want to get the daily e-mail to stay up-to-date. What do I do?
Sign up. Look for the Daily E-Mail Update box in the sidebar of any page. Enter your name and e-mail address, then hit Subscribe. Check your e-mail for the verification e-mail, verify yourself, and you should start getting daily e-mails at 7 p.m. ET. If you don’t verify, you will not be added to the list.

Do you have an RSS feed?
Yes, for those of you who use a news reader, we do have a feed for posts and comments.

Do you have my e-mail address and if so, do you keep my e-mail address private?
If you have registered to get our daily update with a list of new posts, then yes, we have your e-mail address. If you registered to post comments on this site, then yes, we have your e-mail address. If you sent us a comment through the contact page, then yes, we have your e-mail address.

We do not send or lend out your e-mail address to anyone. Along with your daily e-mail updates, you may receive three or four additional e-mails per year concerning charity events and other major announcements.

Can I quote you on my blog or on my Web site?
If you have your own blog, you are welcome to quote us and embed our YouTube videos into your site. You should only use excerpts of our content, provide a direct link to our post, and mention Radio Vice Online and the author name above the quote. Copying and pasting our full post into your site is considered a violation of copyright (see below).

We simply ask you to do the same thing we do.

Copyright Notice
All materials contained on this site are protected by United States copyright law and may not be reproduced, distributed, transmitted, displayed, published or broadcast without the prior written permission from Radio Vice Online owners, or in the case of third party materials, the owner of that content. You may not alter or remove any trademark, copyright or other notice from copies of the content.

However, you may download material from Radio Vice Online (one machine readable copy and one print copy per page) for your personal, noncommercial use.

If you would like to reference a Radio Vice Online post on your Web site or blog, you are welcome to do so. Ensure you include the full title, and a direct link to the post above the excerpt. Note you should only be using excerpts of our content. Copying and pasting our full post into your site is considered a violation of copyright.

Links to Web sites other than those owned by Radio Vice Online are offered as a service to readers. Radio Vice Online was not involved in their production and is not responsible for their content.

Embedded video is a bit different. You can easily embed videos and we ask that you thank the original poster – in some cases Radio Vice Online – just like we do in our posts. We thank them by mentioning their site and providing a link to their site or post.

Updated Dec. 12, 2013

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